27 Jan, 2025

Navigating External Influences and Internal Controls: A Guide for SMEs 

By Rupert Beazley

Running a business isn’t for the faint-hearted. One minute, you’re riding high on a wave of customer orders, and the next, you’re hit by something completely out of your control. Whether it’s political shifts, supply chain headaches, or a sudden change in customer habits, it’s enough to keep any business owner on their toes. But […]


Running a business isn’t for the faint-hearted. One minute, you’re riding high on a wave of customer orders, and the next, you’re hit by something completely out of your control. Whether it’s political shifts, supply chain headaches, or a sudden change in customer habits, it’s enough to keep any business owner on their toes. But while we can’t control everything, there’s a lot we can do to prepare and adapt, and that’s what I’m going to cover in this article. 

Let’s take a moment to explore what’s happening in the world right now and how businesses like yours can stay one step ahead. 

External Influences: What You Can’t Control 

Starting with the things we’ve got no say over. It’s frustrating, but understanding these factors can help you manage their impact: 

Economic Conditions 

Inflation’s been biting hard lately – something we’re all fully aware of. Rising costs across the board, interest rate hikes, and the looming threat of recession. It’s a lot to juggle. And when consumer spending tightens, SMEs often feel it first. 

Geopolitical Events 

Donald Trump’s return to power in the U.S. has already got markets jittery, and the UK’s political situation isn’t much better.  National Minimum Wage increases, industrial action, and the ongoing cost-of-living crisis are creating a real sense of uncertainty. 

Supply Chain Disruptions 

Who could forget the chaos during the pandemic? Even now, natural disasters and international conflicts like the situation in Ukraine are keeping global supply chains on edge. 

Technological Advancements 

AI and automation are moving at lightning speed. While exciting, it can feel overwhelming to figure out what’s worth investing in and what’s just a shiny new toy. 

Shifts in Consumer Behaviour 

Post-pandemic, customers want convenience and ethical practices more than ever. Online shopping is booming, but so is the demand for sustainability and transparency. 

Regulatory Changes 

From environmental policies to employment laws, staying compliant can feel like a moving target. It’s a lot to keep up with, but there’s no getting around it. 

Internal Strategies: What Business Owners Can Control 

This may all sound doom and gloom, but, here’s the good news, there’s plenty within your business that you can do to help control this. By focusing on these areas outlined below, you’ll be better equipped to handle whatever the world throws your way, starting with: 

Financial Management 

It’s time to get forensic with your finances. Building a cash reserve, keeping a close eye on costs, and planning for the worst-case scenario can give you the breathing room you need during tough times. For further details on managing cash within your business, check out our white paper ‘Taking Control of the Cash in Your Business‘.

Operational Flexibility 

Are you overly reliant on one supplier? Diversify! It’s all about building flexibility into your operations so you can adapt quickly when things go south. 

Risk Management 

When was the last time you did a proper risk assessment? Thinking ahead about what could go wrong—whether it’s a supply chain hiccup or a cyberattack—means you’re not scrambling for a solution when it happens. 

Talent Development 

The UK’s wage pressures are hitting businesses hard, but investing in your people can pay dividends. Training your team to handle change and giving them the tools to succeed creates a stronger, more adaptable workforce. 

Customer Relationships 

Talk to your customers! Find out what they need and how you can make their lives easier. Strong relationships can weather a lot of storms. 

Innovation and Technology 

Keeping up with technology doesn’t mean you have to adopt everything. Focus on tools that solve real problems for your business, whether it’s streamlining operations or connecting better with customers. 

Strategic Partnerships 

Collaboration can be a game-changer. Partnering with other businesses or joining local networks can give you access to shared resources and support. 

The Benefits of Preparedness 

So, why bother with all this preparation? Because the payoff is huge. In short, you will gain: 

  1. Improved Resilience – When the next curveball comes—and it will—you’ll be ready. Having a plan in place means you’re less likely to panic and more likely to make smart decisions. 
  1. Enhanced Competitiveness – Staying on top of trends and being ready to pivot can put you ahead of competitors who are slower to adapt. 
  1. Increased Agility – Agility isn’t just a buzzword, it’s the ability to turn challenges into opportunities. Whether it’s launching a new product or finding a new market, flexibility is key. 
  1. Customer Loyalty – Customers appreciate businesses that can adapt to their needs and communicate clearly during tough times. That loyalty is worth its weight in gold. 
  1. Sustainable Growth – By managing resources efficiently and embracing change, you’re setting your business up for long-term success. 

Taking Control in a World of Uncertainty 

We can’t control the world around us, but we can control how we respond. By focusing on what’s within your power and staying prepared, you’ll not only survive but thrive – whatever happens next. So, roll up your sleeves, keep an eye on the horizon, and let’s tackle those challenges head-on. After all, SMEs are nothing if not resilient! 

If you would like to discuss any of the details outlines in the article and explore how they can apply to your business, please do get in touch.  You can also reach out to me via LinkedIn.